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Cotton Cradles Store Policies

Why shop at Cotton Cradles? Check here to get a look at how we run our business.

Honest, Straightforward Pricing on Priority Shipping

1 Item 2+ Items
USA Priority
USA Express
Canada Priority
Canada Express
Other International Priority
Other International Express


Ordering and Payment

We accept orders through our website's shopping cart (our payment pages are SSL-encrypted for security), and for those who are internet-shy we also accept orders by telephone. Our toll-free number is

Payment methods we accept are: Visa, MasterCard, Discover, PayPal, and money orders. Our PayPal payment address is

Merchandise Returns and Exchanges

We accept returns and exchanges of new, unwashed carriers up to 30 days past the date of purchase. If you make such a return, then we will refund to you your entire payment excluding shipping charges. If your little passenger is yet to be born or adopted, then just let us know at the time of purchase the baby's expected date of arrival, and we will use the baby's birthday or adoption day to start your 30-day period, instead of the purchase date. (We will add some extra time for late-arriving little ones---just let us know if it is not enough.)

If you wish to return a carrier that does not meet the qualifications above (new condition, unwashed, less than 30 days old), then you should check out our Rent-a-Sling Return policy, which offers partial refunds for up to six months after your purchase! This policy covers our secondhand carriers as well. We think that you will like it!


We will never share your personal information with others. Any information you give to us will remain strictly confidential.


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